District Administration Manager Vacancy In Staffgrid

Hiring Organization / Company: Staffgrid
Basic Salary: To Be Discussed
Employement Type: Full-Time



Job Details:
Candidate Responsibilities will include:
Efficient and effective management of sales and technical processes for the branch, including but not limited to:

Sales lead processes

Sales paperwork submission to OTC

Technical installation bookings

Stores picking slip processes

Radio removal processes

National Key account processes - technical

Technical dealer processes

Technician quote processes

LSS processes

Ensure maximum productivity of technical and sales resources

Direct people management of sales and technical coordinators:
Complete all necessary paperwork for the successful recruitment of terminated staff or new positions which may become available

People management, including all HR related issues and staff development

Identify training and development needs among staff and coach accordingly

Work closely with the staff members to identify and solve queries

Customer complaint handling:
Take ownership of escalated queries, ensuring resolution and follow up with customers

Assist District Manager and district staff to resolve complaints in an effective and efficient manner

Minimum Qualifications and Experience Required:
Matric, minimum requirement. Tertiary qualification advantageous.

3+ years experience managing a team

5+ years experience in an Administrative Support environment

Experience managing and adhering to process and procedure

Experience managing and maintaining Admin records both electronically and on hardcopy

Behavioural Competencies:
Excellent attention to detail

Excellent communication and writing skills

Exercise initiative

Must be efficient, accurate and have a passion for service excellence.

Drive for results

Organised

Building effective teams

Interpersonal savvy

Motivating others

Problem solving

Meeting deadlines

Continuous Improvement



Job Location Information:
City: Durban
State: Zn
Country: Za
Location: Durban, Kwazulu-natal

Date Posted: 2021-05-04
Job Listing No# : 39677


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